Operations Assistant

• Assist the operations manager with daily tasks, process tracking, and project coordination
• Maintain accurate databases, spreadsheets, inventory records, and software logs
• Handle scheduling, document preparation, and internal communications
• Act as a point of contact for routine inquiries, vendor updates, and team requests
• Identify workflow bottlenecks and help implement practical fixes
• Coordinate across departments and support daily business routines

• Advanced English Knowledge
• Customer Service skills to handle Caregivers/Patients/Insurance interaction
• Organization skills to handle required documentation
• Proactivity and creativity
• Ability to self-organize activities and maintain thorough records of tasks, pointers, and process updates
• Ability to identify, establish, and assign priorities
• Experience with Google Suite: Google Drive, Corporate Gmail, Docs, Sheets
• Experience with Microsoft Office: Word, Excel
• Experience with internal CRMs
• Experience with Hubstaff Web App, Desktop App, and Hubstaff Tasks
• Experience with WhatsApp Groups
• Experience with Zoom Meetings and Breakout Rooms
• Own computer with internet access
• Comfortable using Hubstaff time tracking software
• Comfortable using Papaya Global or Payoneer for monthly payments
• Must submit a 1.5–2 minute voice note in English
• U.S. citizenship or a U.S. work permit is required

• Competitive Pay in US Dollars
• Paid extra hours
• Time-Off Flexibility
• 100% Remote Work
• Opportunity to Grow