Associate Principal

• Create new enterprise value beyond predetermined or assigned job functions
• Lead demo and pre-sales efforts for Appficiency solutions and products
• Conduct complete requirements, design, and delivery across multiple verticals, applications, and integrations
• Ensure Appficiency principles and procedures are followed across all projects
• Ensure productive communication across projects internally
• Maintain a strong, referenceable client base by anticipating, mitigating, and managing client issues
• Mentor and train consultants
• Provide oversight for implementation projects
• Simultaneously manage 6+ client projects/engagements
• Create one micro-vertical implementation drop-in bundle
• Maintain a minimum of 10-15 successful, referenceable implementations, including complex implementations
• Assign project teams to new projects based on skill set, availability, and capacity
• Review project allocations, team capacity, and billable hours for accuracy, updating as needed for GDL review
• Identify and drive process improvements and SBC skill development across staff
• Define and drive broader process improvements
• Engage comfortably and regularly with senior executives
• Work closely with Appficiency leaders to deliver client projects
• Work directly with customers to understand, validate, and document business requirements, mapping them to NetSuite functionality
• Shape firm-wide strategy and influence methodology, talent development, and market position
• Own a significant book of business
• Serve as the ultimate escalation point across complex, high-visibility client relationships

• 5-8 years in a professional services, functional, or technical consulting role, preferably in ERP, CRM, or e-commerce
• Experience managing SaaS, IT, or specific business model implementations (e.g., distribution, manufacturing, retail, media & advertising)
• MBA or equivalent work experience
• Experience on the NetSuite platform is highly recommended
• Proven track record of developing and maintaining profitable, referenceable customer relationships
• Ability to think strategically and align client business pain points to solution options and implementation approach
• Excellent verbal and written communication skills
• Exceptional analytical and problem-solving skills
• Ability to work well in a fast-paced environment and manage changing priorities
• Familiarity with cloud computing technologies
• Willingness to travel to client locations as needed
• Proven track record of creating enterprise value beyond assigned responsibilities
• Experience leading demos, pre-sales, and solution strategy across multiple verticals and complex integrations
• Substantial portfolio of successful, referenceable implementations, including complex engagements
• Demonstrated success developing scalable offerings such as micro-vertical bundles
• Strong executive presence and credibility with senior leadership and C-level stakeholders
• Track record of mentoring Associate Directors and senior consultants
• Proven ability to define and drive firm-wide process improvement

• Willingness to travel to client locations as needed