Volunteer Social Worker or Psychologist

• Counsel children, adolescents, and young adults under 25 who are experiencing problems and concerns
• Provide support that empowers help-seekers to help themselves
• Promote the help-seekers’ sense of self-efficacy
• Encourage chat users to think in a solution-oriented way
• Collaborate with other counselors in freely selectable two-hour shifts
• Make use of available team members and resources to create a safe counseling environment
• Complete comprehensive onboarding that can be scheduled flexibly
• Participate in supervision and prepare for and follow up on shifts

• Completed bachelor’s degree in psychology, or currently pursuing a bachelor’s degree with an additional qualification or substantial counseling experience
• Psychotherapists in training or qualified in procedures recognized under German psychotherapy regulations
• Physicians with an additional qualification in psychotherapy
• Teachers and educators with additional counseling experience
• Social workers and social pedagogues with state recognition
• Other comparable backgrounds may also be considered following an individual review, provided they include extensive psychosocial counseling experience
• A PC or laptop for counseling sessions
• A mobile phone to register on the platform
• Basic proficiency in using digital tools
• Proof of German language proficiency at C2 level, if required
• Commitment to completing at least two chat shifts per month
• Participation in supervision

• Gain experience in an innovative digital counseling field
• Free supervision sessions in small groups
• Feedback sessions
• Comprehensive e-learning program
• Participation in a variety of workshops
• Specialist consultation sessions
• Presentations by external experts on a range of professional topics
• Informal, in-person, and digital networking and exchange formats
• Networking and exchange with an engaged and diverse community
• Personal development through reflecting on challenging chats