Cloud Operations Manager

• Manage, mentor, and grow a team of SRE and observability engineers, including leads
• Run 1:1s, set clear goals, give feedback, and support career growth
• Help hire and onboard new team members as the Operations and Observability areas scale
• Own the reliability of the production environment on GCP and GKE
• Lead incident response, maintain on-call health, conduct post-mortems, and drive continuous improvement
• Partner with the Observability Lead to define monitoring, alerting, and tracing strategies
• Define and track SLOs, SLIs, and error budgets with engineering and product teams
• Drive cloud cost visibility and infrastructure optimization
• Collaborate with product engineering, product, and leadership to align operational work with business priorities
• Guide architectural decisions, lead during incidents, and raise the operational bar across engineering

• 8+ years in SRE, platform, or infrastructure engineering, with at least 3 years managing engineers
• Strong hands-on background with GCP, Kubernetes (GKE), Docker, and Terraform, with enough depth to guide technical decisions and review architecture
• Solid experience with monitoring, logging, and tracing tools (e.g., Prometheus, Grafana, OpenTelemetry)
• Proven experience leading incident response, on-call rotations, and post-mortems in production environments
• Track record of building, growing, and retaining high-performing technical teams
• Ability to explain technical risks and trade-offs clearly to technical and non-technical stakeholders
• Experience with Go or Python, FinOps, and fintech or regulated environments is a plus
• Equivalent competencies in the listed areas will also be considered

• Competitive salary
• Initial stock options grant
• Annual performance bonus
• Unlimited PTO
• Paid parental leave
• Health, dental, and vision plans
• Continuous learning opportunities
• Empowering opportunities for growth in a dynamic entrepreneurial environment
• Work model: currently fully remote, with a future transition to a hybrid setup