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Sales Support Assistant, Spanish Language

About the role

• Responsible from A to Z for the onboarding process for new closed deals with B2B clients
• Follow up the onboarding process by keeping updated tracking reports on a daily basis
• Manage constant and daily monitoring with clients for new and ongoing integrations
• Guarantee proper communication between external clients and internal departments involved in onboarding, including technical, compliance, legal, account management and commercial teams
• Ensure a smooth transition between business development/commercial and account management departments
• Follow up project management procedures to ensure timely completion of projects
• Review project plans and resolve onsite problems
• Suggest continuous improvements to guarantee process efficiency

• Located in Latin America with good internet connectivity
• Proficiency in English, Spanish and Portuguese
• Strong organizational skills and focus to details (mandatory -no exceptions-)
• Experience with CRM systems, MS Office 365 Tools, PowerBI
• Ability to get things done under pressure
• Ability to work independently in a remote and multicultural environment
• Strong analytical and troubleshooting skills
• Agility to learn quickly and work with best practices
• Excellent verbal and written communications skills
• Ability to quickly and clearly understand the business strategy to ensure decisions are aligned accordingly

• Remote work arrangement
• Work in a multicultural environment
• Opportunity to work with a global leader in iGaming software development and services