Data and Reporting Analyst

• Build and maintain dashboards and recurring reports on key business metrics
• Clean, validate, and analyze large datasets from CRMs, dialers, and operational systems
• Monitor KPIs daily and flag trends, risks, and anomalies
• Translate data into clear recommendations for managers and client stakeholders
• Automate manual reporting processes where possible
• Document data definitions and reporting logic

• 2+ years of experience in data analysis, reporting, or business intelligence
• Advanced Excel or Google Sheets skills (Power Query, pivot tables, formulas)
• Experience with SQL and/or a BI tool such as Power BI, Tableau, or Looker
• Strong analytical thinking and attention to detail
• Good written and spoken English for presenting insights
• Ability to work independently and prioritize requests
• Based in Mexico, with a reliable home office setup and stable internet connection
• Experience with Salesforce or HubSpot reporting
• Python or scripting experience for automation

• We offer health insurance for contractors
• Holiday Extra Pay
• The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
• This is a 100% home-based position
• We prioritize the mental health of our team members and offer mental health days to support their well-being.
• In addition to the base salary, performance-based incentives are provided.
• There is an annual review and appraisal process in place.
• There are ample opportunities for professional growth and advancement within the company.