Legal Executive Assistant, Mandarin/English

• Provide administrative and coordination support to attorneys and internal teams, including document organization, scheduling, follow-up, correspondence, and workflow management
• Assist with preparation, formatting, organization, and filing of legal documents, applications, supporting evidence, and other case-related materials under attorney supervision
• Communicate professionally with clients and prospective clients in Mandarin and English through phone, email, messaging platforms, and other approved channels
• Maintain accurate client and case records in CRM and case management systems
• Document interactions, track follow-ups, monitor progress, and organize digital files
• Support client intake by screening inquiries, identifying client needs, scheduling consultations, gathering preliminary information, and guiding prospective clients through next steps
• Build and maintain working relationships with clients, attorneys, business partners, third parties, and internal team members
• Monitor deadlines, coordinate outstanding items, follow up on required information, and help ensure matters move forward efficiently
• Use legal technology, CRM platforms, productivity tools, and AI-assisted systems to improve organization, communication, accuracy, and workflow efficiency
• Participate in a writing, communication, or practical assessment as part of the application process if required

• Bachelor’s degree required
• Prior experience working in a law firm is highly preferred; experience may be in legal support, administration, client services, intake, case coordination, or a related function
• Fluent in Mandarin and English, both written and spoken
• U.S. immigration law experience is preferred but not required
• Strong interest in learning U.S. immigration processes, legal workflows, and client service standards
• Excellent communication, organization, follow-up, and relationship-management skills
• Ability to adapt to different responsibilities and work effectively across legal, administrative, and client-facing functions
• Comfortable using CRM systems, case management platforms, productivity tools, and new technology
• Strong attention to detail, sound judgment, and ability to handle confidential information professionally
• Ability to maintain a minimum of 5 hours of overlap with the firm’s operating hours in Pacific Time (PT)

• Comprehensive training and onboarding to support your success
• Ongoing opportunities for professional development and career advancement
• Collaborative and empowering culture within a global legal team
• Exposure to a wide variety of U.S. immigration matters, legal workflows, and client service processes
• Fully remote position based in Asia
• Flexible scheduling to support productivity and work-life balance
• Work from the comfort of your home with no commute
• Competitive compensation commensurate with experience and qualifications
• Holiday pay for all U.S. federal holidays observed by the firm
• Performance-based bonuses to reward your contributions
• Periodic remuneration reviews to ensure fair and competitive compensation
• Supportive and growth-oriented environment
• Culture that values initiative, reliability, and professionalism
• Environment that encourages innovation and continuous learning