New Relic Implementation Specialist

• Implement, configure, and maintain New Relic APM and infrastructure monitoring solutions
• Design and implement end-to-end observability across applications, infrastructure, and distributed systems
• Configure monitoring dashboards, alerting policies, and performance metrics to ensure system reliability
• Implement AIOps capabilities, anomaly detection, and event correlation to identify potential issues proactively
• Perform root cause analysis and troubleshoot application and infrastructure performance issues
• Develop predictive alerting strategies to detect potential production incidents before they impact business operations
• Implement automated remediation workflows to reduce manual intervention and improve incident response
• Collaborate with application, infrastructure, DevOps, and production support teams within complex banking environments
• Ensure monitoring solutions align with banking production requirements, operational standards, and service reliability objectives
• Continuously optimize observability configurations and monitoring practices

• 6–10 years of relevant experience in IT monitoring, observability, application performance management, or related technical roles
• Strong hands-on experience implementing New Relic APM and infrastructure monitoring
• Proven implementation experience in banking or financial services environments
• Practical expertise in end-to-end observability and distributed application monitoring
• Experience with AIOps, anomaly detection, event correlation, and root cause analysis
• Knowledge of predictive alerting and automated remediation workflows
• Experience supporting and troubleshooting applications in production environments
• Strong analytical, problem-solving, and incident management skills
• Ability to work independently and collaborate with cross-functional technical teams

• Remote work mode
• Work timings: 10 AM to 7 PM
• Monday to Friday working days