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Sessional Ombudsman, Banking and Finance

About the role

• Assist with complex and significant banking and finance disputes
• Apply legal expertise and sound judgement to analyse complex legal issues
• Work collaboratively with experienced Ombudsmen, lawyers, industry experts, and specialist resources
• Deliver independent, fair, and balanced decisions
• Help resolve matters affecting consumers, small businesses, and the financial services sector
• Serve as a Board-appointed Sessional Ombudsman for a three-year term on a per-engagement basis

• Accomplished senior lawyer, former Partner, barrister, executive legal leader, or banking and finance professional
• Deep banking and finance industry expertise
• Sound judgement and a strong track record of achievement
• Experience with banking regulation, Banking Codes of Practice, contract law, insolvency, securities, lending, and dispute resolution
• Ability to thrive in a flexible, per-engagement environment
• Ability to communicate with influence and empathy
• Ability to balance independence with collaboration
• Commitment to fair, objective outcomes
• Highest standards of integrity and impartiality
• Legal qualifications
• Substantial senior-level experience within banking and finance, a tribunal, regulator, external dispute resolution scheme, or related environment

• Flexible work options
• Thoughtful benefits
• Opportunities to deepen expertise
• Inclusive leadership and diverse, caring culture
• Fully remote work option
• Flexible working arrangements with two days a week in modern offices designed for collaboration and wellbeing
• Flexible public holidays
• Gender affirmation leave
• Women’s health leave
• Bonus paid time off over the end-of-year holiday period
• Gold AWEI Accreditation 2025 workplace inclusion
• Accredited Family Friendly Workplace