Customer Operations – Pre-Sales Enablement Manager

• Support Sales with customer briefings, demonstrations, RFIs, RFPs, proposals, and strategic pursuits
• Translate customer mission requirements into relevant LeoLabs capabilities, operational use cases, and tailored solutions
• Represent LeoLabs in customer meetings, industry events, and regional forums
• Develop training materials, operational guides, and playbooks for customer training, onboarding, and operational readiness
• Support customer training, exercises, and operational activities in Poland and across EMEA as needed
• Develop white papers, presentations, solution briefs, proposals, and supporting pre-sales documentation
• Support local partnerships and joint business opportunities aligned with customer needs and LeoLabs capabilities
• Work with Sales, Product, Engineering, and Customer Operations to address customer requirements and support opportunities
• Coordinate across functions to develop customer-facing materials, improve solution readiness, and support the customer lifecycle
• Act as a trusted advisor to defense, government, and space-sector customers, particularly in Poland

• 10+ years of experience in defense, government, space, aerospace, military operations, or other complex technical environments
• Must be based in Poland and able to support customer engagements across EMEA as needed
• Experience in customer-facing roles supporting defense, government, or enterprise stakeholders
• Strong communication, presentation, stakeholder-management, and coordination skills
• Ability to support pre-sales and business-development activities alongside customer training and post-sale operational support
• Eligibility to obtain required authorizations from the U.S. Department of State under ITAR
• Preferred: Experience working with Polish or European defense, government, or space-sector organizations
• Preferred: Familiarity with SaaS platforms, technical solution design, Space Domain Awareness, or satellite operations
• Preferred: Experience developing proposals, responding to RFIs/RFPs, preparing technical materials, or supporting pre-sales engagements

• Flexible remote/hybrid opportunities
• Unlimited paid time off for most roles
• Competitive salary and equity packages
• Comprehensive health, dental, and vision coverage
• Work on complex, meaningful missions with real-world impact
• Access to the forefront of commercial space operations and defense innovation
• Bonus
• Stock options