Senior Institutional Product Solutions Specialist

• Lead operational readiness and ongoing support for institutional products, ensuring processes, controls, documentation, and internal coordination are in place
• Partner with Product and cross-functional stakeholders to support product launches, enhancements, and lifecycle management
• Work closely with Business Development teams to support institutional client pitches, product positioning, and solution discussions
• Translate product capabilities into client-facing value propositions, pitch materials, FAQs, and enablement content
• Support institutional sales discussions by explaining workflows, product features, operational considerations, and implementation requirements
• Coordinate across Product, BD, Operations, Legal, Compliance, Risk, and Client Services to ensure timely execution and issue resolution
• Monitor product and operational performance, identify gaps, and drive process improvements
• Maintain internal documentation, operating procedures, training materials, and launch checklists
• Gather client and stakeholder feedback to inform product and operational improvements
• Track metrics related to product adoption, client onboarding, operational performance, and service quality
• Bridge commercial and product teams so market feedback informs execution priorities
• Lead product operations and commercial enablement for Binance's institutional product suite
• Support product readiness, client engagement, go-to-market execution, and ongoing operational excellence

• 8+ years of experience in product operations, product enablement, institutional business support, solutions engineering, or related roles in financial services, fintech, or digital assets
• Strong understanding of institutional clients and their needs across trading, financing, yield, custody, settlement, or related product areas
• Experience supporting or participating in institutional client pitches, commercial discussions, or solution-based selling
• Ability to communicate product value propositions clearly to both internal and external stakeholders
• Strong cross-functional coordination skills with experience working across Product, BD/Sales, Operations, Compliance, Legal, and Risk
• Proven ability to manage product readiness, operational processes, documentation, and stakeholder alignment
• Strong analytical and problem-solving skills, with attention to detail and execution discipline
• Familiarity with digital assets, institutional workflows, and operational/control considerations is strongly preferred
• Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders

• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
• Opportunities for career growth and continuous learning
• Flat organizational structure
• Autonomy in an innovative environment
• Equal opportunity workplace