Senior ServiceNow Developer

• Design, develop, and support Hardware Asset Management (HAM Pro) and Software Asset Management (SAM Pro) solutions
• Configure and optimize hardware and software asset lifecycle processes, including request, fulfillment, deployment, reclamation, refresh, and retirement
• Support software compliance, normalization, reclamation, SaaS optimization, and asset governance initiatives
• Develop and maintain Service Catalog Items, Record Producers, approval workflows, and fulfillment processes
• Build automation solutions using Flow Designer, Integration Hub, and ServiceNow platform capabilities
• Design and implement integrations using REST APIs, Import Sets, and Transform Maps
• Integrate ServiceNow with enterprise applications, SaaS platforms, endpoint management tools, and asset repositories
• Develop and maintain Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Flow Designer Flows, Scheduled Jobs, and Scripted REST APIs
• Troubleshoot platform, integration, and automation issues through root cause analysis
• Support ITSM processes including Incident, Change, Problem, and Request Management
• Maintain CMDB data quality, asset-to-CI relationships, and support CSDM initiatives
• Ensure solutions adhere to ServiceNow best practices, governance standards, and technical documentation requirements

• 8+ years of hands-on ServiceNow development experience
• 5+ years of experience implementing and supporting IT Asset Management solutions
• Strong experience with HAM Pro, SAM Pro, Service Catalog, Flow Designer, Integration Hub, and REST API integrations
• Extensive experience building Catalog Items, Record Producers, and automated fulfillment workflows
• Strong JavaScript and ServiceNow scripting expertise
• Experience with Import Sets, Transform Maps, Data Imports, and workflow automation
• Good understanding of ITSM processes and service delivery concepts
• Working knowledge of CMDB, Discovery, CSDM concepts, and Asset-to-CI relationships
• ServiceNow Certified System Administrator (CSA) certification required

• Health insurance
• Relocation program
• Remote work flexibility / Work From Anywhere Culture
• Professional development opportunities
• Certification programs
• Mentorship and talent investment programs
• Internal mobility opportunities
• Internship opportunities
• Impactful projects for top global clients
• Inclusive and supportive work environment
• Regular team-building company social events