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Field Sales Specialist

About the role

• Drive trade marketing and distribution of iKhokha services through targeted sales channels
• Consistently grow market share and achieve sales targets in the Western Cape Atlantic Seaboard
• Actively source and find new sales opportunities
• Build a sales pipeline and close deals
• Sign up merchants and assist with required FICA documentation
• Facilitate warm leads through the sign-up process and documentation
• Conduct complimentary follow-up visits to larger clients
• Focus on specialized campaigns and provide detailed reporting on merchant or area-targeted campaigns
• Monitor marketplace competition and share relevant insights
• Resolve customer complaints by investigating problems, offering solutions, and making recommendations to management

• National Senior Certificate (Matric) is required
• A qualification in Business Management or Marketing Management will be advantageous
• Minimum 3 years’ Field or Outbound Sales experience
• Valid driver’s license and own reliable transport are essential
• Previous experience in route optimization, solution selling, activations, and cold calling
• Excellent verbal and written communication skills
• Intermediate knowledge of Outlook, Word, Excel, PowerPoint, and CRM tools
• Proven sales track record, high sales focus, and customer orientation
• Advanced knowledge of sales funnel and pipeline management
• Strong relationship management skills
• Problem solver and self-starter
• Knowledge of territory planning and good time management skills
• Previous exposure to merchant services or the banking sector is advantageous
• Sales and fintech understanding and FMCG experience are advantageous
• FICA training is advantageous

• Competitive remuneration and benefits, including reduced Gap cover rates
• Medical Aid and Group Risk scheme contributions
• Study leave
• Access to on-demand learning
• Friendly, collaborative culture
• Coffee on tap and a selection of hot beverages provided by the onsite Barista at HQ