Customer Support Specialist, Bilingüe – Industria Automotriz

• Answer customer calls professionally and courteously
• Coordinate and schedule service requests
• Manage billing processes and documentation accurately
• Use different systems and platforms simultaneously
• Review customer information and notes to ensure accuracy
• Provide an exceptional experience in every interaction

• Advanced English (spoken and written)
• Minimum 1 year of experience in customer service, administrative support, or similar functions
• Good command of computer tools and navigation between multiple systems
• Excellent attention to detail and organizational skills
• Positive attitude and customer orientation
• Experience in the automotive industry is a plus
• Secondary basic education
• CRM knowledge
• Automotive industry knowledge
• Customer service knowledge

• 100% remote work
• Full-time schedule (8 hours daily)
• Indefinite-term employment contract