Operations Associate

• Manage operational workflows across multiple recruiting campaigns and client accounts
• Coordinate candidate communications, outreach, follow-ups, scheduling, and confirmations
• Monitor shared inboxes and ensure timely, professional responses
• Maintain accurate candidate records and operational data
• Support recruiters and internal stakeholders with day-to-day operational tasks
• Identify process inefficiencies, flag issues proactively, and suggest improvements
• Follow and improve SOPs, workflows, and internal systems
• Assist with reporting, audits, and other operational projects as needed

• 0–4 years of experience in operations, recruiting, HR, administration, customer support, or similar fields
• Evidence of exceptional ability (e.g., strong academic record, experience at high-growth startups, founding or startup experience, or other high-signal achievements)
• Strong attention to detail and a habit of checking work for accuracy
• Organized, reliable, and able to manage multiple priorities effectively
• Proactive mindset with a willingness to identify and solve problems
• Coachable, curious, and eager to learn new tools and processes
• Excellent written English and professional communication skills
• Comfortable working during U.S. business hours (EST overlap required)