GEG Coordinator – Video Games Research Operations

• Recruit qualified participants for qualitative research using the Good Gamer Group panel
• Execute study-specific qualifications, quotas, and subquotas
• Code screener surveys using Alchemer (formerly SurveyGizmo)
• Learn basic CRM functionality and use email/SMS marketing to generate screener responses
• Track project progress in Microsoft Excel using simple data manipulation and formulas
• Vet recruits by phone and/or video
• Coordinate and confirm participation dates and times, sending emails and reminder calls
• For hybrid employees, occasionally travel to Interpret playtesting labs or client facilities for check-ins and light IT work

• Strong attention to detail and ability to work under tight deadlines
• Strong phone and customer service skills
• Strong organizational and project management skills
• Self-starter able to work under minimal supervision
• Strong verbal and written communication skills
• Familiarity with Microsoft Word, Excel, and Outlook (training can be provided)
• General knowledge of the gaming market and major game genres/franchises across PC, console, and mobile platforms
• Willingness to learn new software
• No specific qualifications required
• Ideal candidate may have recently graduated or be nearing graduation from college