Senior Learning Technologist – Fixed-Term Contract

• Create, roll over and maintain Canvas and Moodle subject sites, master shells and templates
• Configure course settings, cohorts, dates, user roles and access for academics, support teams and students
• Complete technical quality assurance for new and relaunched subjects, including final pre-launch checks, issue resolution and updates
• Ensure LMS functionality, assessment settings, gradebooks, quizzes, groups, permissions and student experience meet university and Risepoint standards
• Manage and update site templates, navigation, page layouts and design standards in partnership with Learning Designers
• Triage and resolve LMS support requests and escalate complex issues to university technology teams or external vendors as needed
• Maintain clear records of support activity, technical issues and resolutions, and communicate professionally with academics and partner teams
• Support video and media workflows, including coordinating video production, review, captions, transcripts and publishing to the LMS
• Deliver technically ready and signed-off subject sites ahead of launch dates
• Ensure clean end-of-term handover with documented records and configurations

• Must reside in Australia
• At least 3 years’ hands-on LMS administration experience, including Canvas and Moodle
• Advanced proficiency in administering and supporting Canvas and Moodle, including course creation, copy and rollover, templates, roles, permissions, groups, assessments, quizzes, gradebooks and visibility settings
• Strong technical quality assurance capability, with experience testing course settings, assessment configuration, user access and end-to-end learner workflows before launch
• Strong problem-solving and troubleshooting skills, with the ability to investigate LMS and learning technology issues, identify practical solutions and escalate appropriately when required
• Experience supporting academic staff and students in an LMS environment and translating technical issues into clear, practical guidance
• Knowledge of learning technology integrations and tools, including Turnitin, Cadmus, Echo360, H5P and assessment settings
• Experience managing multiple subject sites, competing priorities and strict launch deadlines
• Strong communication skills, with the ability to work closely with Learning Designers, external vendors and support teams
• Preferred experience working in education setting, including higher education (universities), EdTech or online programme management (OPM)
• A qualification in education, educational technology, instructional design or IT, or equivalent experience
• Canvas or Moodle certifications are also an advantage
• Experience with Canvas Studio, Canvas course and group-management features, and Moodle category-level permissions
• Familiarity with technical support platforms and ticket queues
• Experience with accessible media practices, including captioning, transcripts and embedding video into LMS sites
• Experience using Workfront, Frame.io and Adobe Creative Cloud tools

• Fixed-term contract
• Remote work arrangement
• Equal opportunity employer
• Diverse and inclusive workforce