Forward Deployed Engineer

• Work as Primefold RI’s first Forward Deployed Engineer, serving as the technical bridge between the product and customer problems
• Identify relevant customer problems and use cases together with asset management and IT teams, and take them from idea to production
• Design and build customer-specific workflows, imports, and tools
• Build and configure integrations and connectors for SharePoint, Google Drive, Gmail, Outlook, and on-premises storage
• Ensure secure authentication, reliable data flows, and robust error handling
• Launch and operate solutions in production, including workspace setup, access, permissions, and data onboarding
• Compare extraction results with original documents when needed
• Turn recurring steps into tools, checklists, and playbooks
• Develop and improve AI-powered workflows tailored to each customer’s context
• Evaluate the quality and accuracy of AI workflows, including when human review is required
• Analyze and resolve pipeline failures, data-quality issues, and integration outages across teams
• Contribute directly to the product through fixes, features, and reusable tools
• Relay customer feedback to Product and Engineering
• Support the Solutions Engineer on late-stage deals with technical answers on integrations, security, and feasibility
• Provide technical responses regarding GDPR, data-processing agreements, security questionnaires, and data-residency setups
• Work closely with Engineering, Product, Customer Experience, and Solutions Engineering

• At least 3 years of software development experience with strong full-stack skills, such as TypeScript, Python, React, Node.js, and PostgreSQL
• Experience in a customer-facing technical role, such as Forward Deployed Engineer, Implementation or Integration Engineer, Solutions Engineer, or technical consultant
• Hands-on experience building integrations with enterprise systems and APIs (OAuth2, REST), including authentication, data mapping, and troubleshooting
• You have taken at least one customer solution or implementation from concept through production
• Excellent written and spoken German and English
• Self-directed working style and the ability to manage multiple customer projects in parallel while keeping scope, priorities, and next steps clear
• Based in Germany (Berlin preferred)
• Willingness to travel to customers occasionally
• A plus: Experience with AI- and LLM-based products, document extraction, RAG, or agent workflows
• A plus: Experience with document processing (OCR, classification, extraction), Microsoft 365, SharePoint, and access-control concepts
• A plus: Experience with enterprise SaaS customers and security and compliance requirements
• A plus: Experience building repeatable processes in a startup
• Experience with AI coding tools is relevant
• Knowledge of real-estate or PropTech workflows is a plus, but not required

• Remote work within Germany
• Attractive salary aligned with experience
• Responsibility and trust in a founding role
• Strong voice in product, customer experience, and company growth
• Collaborative, ego-free, transparent, and change-oriented work environment