SAP Support Consultant – Finance

• Serve as the primary point of contact for customers regarding SAP application support, with a focus on Finance
• Receive, analyze, and process support requests and incident reports via the ticketing tool
• Ensure stable, high-quality day-to-day SAP operational support for customers
• Analyze incidents, change requests, and error messages in finance processes
• Reproduce, analyze, and permanently resolve issues in customer systems
• Work closely with and coordinate internal subject-matter experts and SAP on more complex issues
• Maintain clear documentation of solutions, workarounds, known errors, and process documentation
• Provide cover for and support adjacent SAP modules within the support team

• Completed degree in (Business) Information Systems, Business Administration, Finance, or comparable training, combined with a strong understanding of business processes
• Several years of experience in SAP Finance, ideally with a focus on SAP S/4HANA or S/4HANA Cloud
• Excellent knowledge of end-to-end finance processes, including configuration in the FI, CO, and AA modules, and ideally adjacent modules such as SD, MM, and PP
• Experience in SAP application support and working with ticketing tools
• Analytical, solution-oriented, and customer-focused mindset
• Independent, structured, and reliable way of working
• Strong team player who remains effective under pressure
• Enjoyment of operational support and customer interaction
• Very good written and spoken German and English

• Professional development through individually tailored training and SAP certifications
• Structured way of working with clear processes and modern ticketing support
• Open, informal first-name culture and a supportive team
• Varied support assignments in SAP S/4HANA and S/4HANA Cloud
• Close collaboration with Finance and Logistics experts in interdisciplinary teams