Clinical Operations Manager

• Lead and develop a team of clinical research professionals
• Manage hiring, retention, performance management, mentoring, task assignment, growth, and development
• Provide leadership and oversight to the clinical research team
• Perform accompanied on-site and off-site site visits
• Accelerate priority clinical programs through collaboration with internal and external stakeholders
• Conduct trend analysis and gap assessments to identify training and development opportunities
• Address performance gaps and support achievement of country and site KPIs and metrics
• Use AbbVie systems and tools to address performance and mitigate risks and issues
• Remove obstacles and tailor support for successful, on-time monitoring and study delivery
• Support, train, and oversee personnel to maintain audit and inspection readiness
• Prepare and follow up on site and country audits, including CAPA preparation and implementation
• Manage resources and allocate them in alignment with research goals, priorities, and study timelines
• Manage assigned-study budgets and payments, as applicable
• Connect business strategy to execution and promote stakeholder collaboration
• Drive and implement change through communication and management
• Partner with research sites, KOLs, National Leads, Principal Investigators, and site staff
• Participate in or lead global and local task forces and initiatives
• Identify opportunities and propose solutions to improve processes and efficiencies
• Oversee country and site feasibility activities
• Support training and monitoring for the team
• Develop and implement strategies to support pipeline execution
• Collaborate with Medical Affairs and commercial brand teams as appropriate
• Ensure adherence to applicable regulations, GCPs, ICH Guidelines, AbbVie SOPs, and quality standards
• Report adverse events within 24 hours according to AbbVie policies and procedures
• Participate in WHS programs and promote a safe work environment
• Complete required training and maintain ethics, integrity, and compliance
• Perform other ad hoc administrative duties as requested

• Bachelors or equivalent degree in a health-related field (e.g. Medical, Scientific, Nursing, Pharmacy)
• Minimum 5 years of monitoring experience
• At least 1 year of direct line management experience preferred
• Experience across multiple therapeutic areas and study phases
• Advanced interpersonal and cross-functional communication skills
• Strong planning and organisational skills
• Mentoring and coaching skills
• Ability to provide transparent and timely feedback
• Ability to drive innovation and continuous process improvement
• Ability to make timely, high-quality decisions based on available data
• Ability to work independently and take initiative/ownership
• Ability to adapt and move quickly
• Ability to comply with regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie SOPs, and quality standards
• Ability to stay abreast of evolving local regulations, guidelines, and policies
• Ability to work flexibly in an international, matrixed environment

• 12-month max-term contract
• Flexible and supportive workplace
• Flexible and accessible hiring process
• Workplace accommodations for accessibility requirements
• Right to Disconnect protections
• Support for occasional flexibility outside standard working hours
• Inclusive workplace committed to diversity and inclusion