Field Service Engineer

• Provide customer service for food sorting systems, including commissioning, operation, testing, integration, optimisation, maintenance, training, and repair
• Efficiently deliver field service work to meet cost and time objectives
• Ensure optimal performance of TOMRA Food sorting machines
• Diagnose and resolve equipment issues and conduct repairs
• Collaborate with internal departments to enhance customer support processes
• Install and adjust TOMRA Food equipment
• Train customers on system operation and maintenance
• Maintain accurate and detailed field reports for administrative follow-up
• Travel predominantly to Agadir and Rabat, with domestic travel 80%–90% of the time

• Bachelor’s degree in Mechanical or Electro-Mechanical Engineering
• Qualification in Electrical Installation (e.g. Qualification en Électricité d’Installation)
• Proven experience in on-site preventive and corrective maintenance, supporting industrial customers
• Fluency in Arabic and English language is mandatory
• Spanish and French is an advantage
• Driving license with a good driving record
• VCA certification is a plus
• Willingness to travel internationally up to 80% of the time
• Flexible schedule, including occasional work on weekends or during holiday periods
• Customer orientated
• Great communication skills
• Stress resilient

• Up to 10% Annual Bonus – Performance-based STI tied to your success & company goals
• Fully Flexible Hybrid Work – Home-based contract with modern work-life balance
• Paid annual leave and public holidays in accordance with Moroccan labour legislation
• CNSS – public pension, unemployment benefits and public health insurance
• All Travel Covered – Expenses + full travel insurance paid by TOMRA
• Share Purchase Opportunity – Buy TOMRA shares on attractive terms
• Continuous Learning – Tailored training & development via TOMRA Learn
• Car allowance – Monthly allowance to support business travel and field-based customer visits
• Premium Equipment – Latest laptop, mobile phone, PPE & professional workwear, tool box