Customer Support, Client Services

• Answer questions from golf clubs about PC CADDIE by phone, via ticketing system, and through remote support
• Analyze issues and resolve them independently or involve the appropriate colleagues
• Configure features and adapt them to the club’s workflows
• Train club teams online and on site
• Organize your own workload
• Take turns managing the distribution of incoming inquiries
• Gradually develop expertise within a specialist team
• Provide personal support to golf clubs in Germany, Austria, Switzerland, and other countries

• Experience using PC CADDIE is desirable
• Experience in customer service or an interest in golf is an advantage
• French language skills are an advantage
• Willingness to learn the technical application through structured onboarding
• Willingness to work rotating weekend shifts
• Willingness to attend regular team meetings and participate in online and on-site training
• CV and two or three sentences explaining your motivation for applying

• Permanent employment contract
• 30 days of annual leave
• Predictable working hours, primarily Monday to Friday
• Weekend shifts planned well in advance by the team
• Work from home with regular team meetings
• Professional development opportunities
• Clear path to becoming a specialist
• A supportive team that is always ready to help