Senior Solutions Engineer

• Partner with the Sales team to articulate Grafana's value proposition, vision, and strategy to customers
• Own technical customer engagements and help close complex opportunities
• Deliver product and technical presentations to prospective and existing customers
• Communicate with customers and internal teams about product and competitive landscape feedback
• Drive product conversations based on customer needs and problems
• Enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create enablement materials
• Educate prospective and existing customers through demos, hands-on enablement, presentations, technical evaluations, and ongoing interaction
• Serve as a communication bridge among customers, Sales, Product Management, and Engineering teams

• 5+ years of technical pre-sales experience, ideally with Open Source technologies or in the Metrics/Monitoring space
• Strong judgment, collaboration, and leadership
• First-class written and oral communication skills
• Ability to articulate the value proposition and technical advantages of products
• Ability to solve technical challenges and develop creative customer solutions
• Technical mindset and desire to grow technically
• Must be located in Israel

• Equity
• Bonus (if applicable)
• 100% remote, global culture
• Career growth pathways
• In-person onboarding
• 30 days of annual leave per annum
• 3 annual leave days reserved for Grafana Shutdown Days