Fraud Operations Analyst – Afternoon Shift

• Monitor account activity to identify fraudulent transactions and policy violations
• Analyze transactions and digital interactions to detect and prevent fraud
• Monitor money movement through various channels
• Review website and mobile application activity
• Secure accounts to prevent financial losses
• Contact customers via email or phone to verify suspicious activity
• Work with internal departments to confirm transaction legitimacy
• Collaborate with stakeholders to resolve fraud-related issues
• Maintain accurate records and fraud trend data

• Excellent English (C1)
• Relevant work experience, preferably in fraud prevention, risk, or a related field
• Ability to interpret technical and administrative instructions
• Proficiency in navigating multiple software systems, including Microsoft Office
• Strong analytical skills with the ability to identify and resolve exceptions
• Ability to solve complex problems independently
• Willingness to work 15:00-23:00 or 17:00-1:00 CET, Monday-Friday
• Comfortable with a remote work model after the onboarding period
• CV in English
• Ability to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and related workplace conduct and safety policies

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
• Incentive and recognition programs
• Equity stock purchase
• Pension