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Customer Support, Dutch

About the role

• Provide customer support for bol.com, an e-commerce platform in the Netherlands and Belgium
• Work fully remotely from anywhere in Portugal
• Work 40 hours per week, Monday to Sunday, on rotating shifts
• Complete paid training
• Support customers in a customer-facing role

• Fluent/native-level Dutch
• Comfortable working in a customer-facing role
• Available for full-time work and rotating shifts
• EU citizenship or valid residence/work authorization in Portugal
• Updated CV in English

• Paid training
• Private health insurance from the start of employment
• Relocation support for candidates moving to Portugal, including flight support, airport pickup and assistance with local paperwork
• Holiday & Christmas allowances
• €154 meal allowance
• €50 productivity bonus
• Company accommodation benefit