Quality Assurance Coordinator

• Maintain and update QA trackers and support follow-up of quality events, including deviations, CAPAs, complaints, and associated actions and due dates
• Follow up with relevant stakeholders on outstanding actions, documentation, approvals, and quality-related requests
• Support migration of manual and legacy quality records into the Qualio eQMS, ensuring records are complete, accurate, and appropriately organized
• Support ongoing administration and maintenance of records within Qualio
• Triage requests received through the QA inbox and route requests to the appropriate QA team member when escalation or quality judgment is required
• Support routine training administration, including processing training requests, maintaining training-related records, and following up on outstanding activities
• Respond to or appropriately route routine Qualio user enquiries and administrative requests
• Support document and record management activities, including filing, naming, organization, and maintenance of controlled quality records
• Assist with preparation of quality metrics, status reports, and routine QA follow-up activities, as required
• Support other administrative and operational Quality Assurance activities assigned by the Global Quality Assurance team

• Approximately 1–2 years of experience in Quality Assurance, Quality Systems, document control, or a related role, preferably within the pharmaceutical, biotechnology, medical device, CRO, or other regulated life sciences environment
• Basic understanding of Quality Management System concepts and quality processes such as deviations, CAPAs, complaints, training, and controlled documentation
• Previous experience with an electronic Quality Management System is an advantage
• Strong organizational skills with the ability to track multiple activities, deadlines, and follow-up actions
• High attention to detail and commitment to accurate recordkeeping
• Strong written and verbal communication skills
• Ability to work independently on established processes while appropriately escalating questions requiring QA review or decision-making
• Proficiency in English

• Remote work arrangement
• Contingency Workforce contract type