Automation Engineer – Cross-Functional Operations

• Design and implement automation workflows for clinical operations, including appointment scheduling, referral management, and follow-up communications
• Create tools to streamline surgeon and staff workflows, including data collection, reporting, and compliance
• Integrate automation platforms such as Claude, Zapier, N8, Make, Airtable, and custom scripts with external and internal systems
• Collaborate with surgeons and clinical staff to identify repetitive pain points and deliver practical automation solutions
• Build and manage automation frameworks for social media publishing, analytics tracking, and content pipeline management
• Automate content repurposing across Instagram, TikTok, LinkedIn, newsletters, and clinic websites
• Integrate AI tools for semi-automated video editing, captioning, content planning, and campaign management
• Collaborate with Marketing and Creative teams on workflows from ideation to distribution
• Develop automation processes for onboarding new clinical partners from contract signing through full activation
• Automate customized implementation programs, welcome materials, and clinic-specific training guidelines
• Build scalable playbooks for clinic success teams using Notion, HubSpot, and internal dashboards
• Enable clinics with self-serve onboarding portals, automated checklists, and training progress tracking

• 3+ years in automation, systems operations, or process design roles
• Direct experience working with healthcare professionals, clinical workflows, or medtech companies
• Strong understanding of onboarding processes and training enablement at scale
• Technical proficiency with automation platforms
• Outstanding written and verbal communication skills
• Fluent in English (C1)
• Ability to create lightweight custom tools using JavaScript, Python, or low-code platforms
• Experience working in a startup or early-stage company
• Strong systems thinking with the ability to see cross-functional process connections
• Self-starter who can work independently with little direction
• Current and valid authorization to work in the country where applying; visa sponsorship is not offered

• Every employee receives equity
• Promotions and growth opportunities are limitless, driven by performance and dedication
• Candid communication and a solution-oriented mindset are rewarded
• Equal opportunity workplace
• Disability accommodations available upon request throughout the recruitment process