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Commercial Operations Coordinator

About the role

• Lead coordination between sourcing, sales, and logistics departments.
• Coordinate structured meeting notes, track deadlines, send follow-ups, and coordinate action items.
• Work with operations and logistics teams to ensure timely order fulfillment and smooth delivery processes.
• Manage regular offer list preparation, including price calculations, availability coordination, finalization, and communication.
• Manage and track customer interactions, sales data, and opportunities in the system for smooth follow-ups and accurate reporting.
• Handle second-level email communication with clients and internal teams.
• Provide sales insights and feedback to support strategic decision-making.

• 2–3 years of experience in sales or business coordination (FMCG, F&B, or lifestyle industry preferred).
• Strong email communication and writing skills.
• Strong communication skills in English.
• Exceptional organizational and planning abilities.
• Ability to coordinate efficiently across departments and with external stakeholders in a fast-paced environment.
• Proficiency in CRM tools is an advantage.
• Self-driven, proactive, and eager to learn.
• Comfortable working closely with senior leadership on a daily basis.
• Knowledge / interest in specialty coffee is nice to have.
• Big ideas and persistent curiosity are nice to have.
• Experience in customer acquisition, lead generation, or B2B sales is nice to have.
• Familiarity with CRM tools or any sales management software is nice to have.

• Engage in a dynamic, entrepreneurial work setting that emphasizes ownership and proactive contribution.
• Acquire comprehensive experience in the commercial and operational facets of business management.
• Play a pivotal role in the company's expansion, with opportunities for advancement into senior or managerial positions as the organization evolves.