Senior Product Manager, Fraud & Risk

• Define and own Tala’s multi-year product strategy and roadmap for fraud prevention, customer authentication, identity, and related risk capabilities
• Identify opportunities to improve fraud prevention across signup, login, account management, and other high-risk customer actions
• Balance fraud prevention with customer experience by reducing fraud losses and false positives while minimizing unnecessary friction
• Translate complex fraud patterns, emerging attack vectors, and business needs into clear product strategies and priorities
• Partner with Data Science and Analytics to define model objectives, evaluate model and feature performance, and improve detection
• Determine appropriate fraud decision thresholds and rules based on data and business objectives
• Establish and monitor metrics including fraud loss rates, detection accuracy, false-positive rates, customer conversion, and authentication success
• Improve data and infrastructure needed for effective fraud decisions
• Collaborate on fraud detection models, rules, feature infrastructure, and decisioning systems
• Translate ambiguous fraud and authentication problems into clear product requirements
• Lead cross-functional engineers and partners to deliver the roadmap
• Prioritize initiatives based on customer impact, fraud exposure, business value, technical complexity, and data
• Improve the scalability and reliability of Tala’s fraud and authentication infrastructure
• Drive initiatives from strategy and discovery through launch, measurement, and iteration
• Investigate fraud incidents and emerging fraud patterns and turn lessons into proactive product and system improvements
• Build partnerships across Product, Engineering, Data Science, Analytics, Lending, Finance, Customer Care, Marketing, and Legal
• Communicate complex fraud and risk concepts to technical and non-technical stakeholders
• Manage external vendors and technology partners supporting fraud, authentication, identity, or risk capabilities
• Create alignment across distributed global teams and drive decisions amid incomplete or ambiguous information

• 5+ years of Product Management experience, with experience owning complex technical products or platforms
• Proven experience building or managing products related to fraud, risk, authentication, identity, KYC, account security, payments, lending, or financial crime
• Experience partnering closely with Engineering and Data Science to build fraud detection, risk decisioning, authentication, or identity solutions
• Experience using data and metrics to make product decisions and measure outcomes
• Experience managing fraud incidents, emerging fraud patterns, or other high-impact risk events
• Ability to translate complex and ambiguous problems into clear product requirements and actionable roadmaps
• Experience managing external vendors or technology partners
• Strong cross-functional leadership and communication skills
• Comfort operating in a fast-paced, distributed, and highly collaborative environment

• Full-time employment
• Remote-first approach
• Access to office hubs in Santa Monica, Nairobi, Mexico City, Manila, and Bangalore