YOUR NEXT CHAPTER
Director, Global Luxury Sales
About the role
• Develop and implement strategic sales initiatives to grow luxury leisure business across the Mexican market
• Build and manage relationships with luxury retail travel agencies, wholesalers, and tour operators to lead bookings and brand loyalty
• Identify new business opportunities and implement targeted strategies to increase market share and revenue performance
• Tailor presentations of Hilton's global portfolio of luxury hotels and Luxury Brand education to luxury travel advisors based on their clients' needs
• Curate in-market appointments for on-property salespeople and General Managers based on hotel needs
• Engage clients to connect with decision makers and qualify potential Hilton Luxury Brand business opportunities
• Collaborate with Hilton Worldwide Sales and partners to provide total client solutions
• Establish relationships with Hilton Worldwide Sales peers, customers, and hotel partners to qualify opportunities and implement solutions
• Monitor market trends, competitor activity, and customer insights to inform strategic decisions and optimize sales performance
• Provide regular reporting and performance analysis to senior leadership, highlighting wins, challenges, and growth opportunities
• Ten (10) years of professional experience
• Five (5) years of progressive experience in sales within the luxury hospitality or travel industry
• In-depth knowledge of the Hospitality Travel industry
• Expertise in business development and account management across international markets, specifically in Mexico
• Understanding of the luxury travel landscape and consumer behavior in the region
• Travel up to 30%, including working outside of traditional working hours
• Fluency in English and Spanish
• Proficiency in Excel, MicroStrategy, and Salesforce
• Knowledge of business mathematics, including calculating percentage changes, ADRs, and weighted averages
• Passion for mining for business
• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at Hilton hotels through the Go Hilton travel program
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members
• Paid time off (PTO)
• Award-winning workplace culture and wellbeing support