Senior Energy Metering and Settlement Analyst

• Validate and settle energy measurements at interfaces with other utility companies
• Analyze energy metering information and indicators, identify inconsistencies, and propose solutions
• Ensure the reliability and integrity of metering data
• Liaise with internal and external teams to resolve discrepancies and align information
• Contribute to the continuous improvement of processes related to metering management and control

• Completed higher education degree or related technical qualification, preferably in Electrical Engineering
• Minimum age of 18
• Experience in customer service, information analysis, operational control, or related activities
• Knowledge of energy metering, validation, and settlement processes is preferred
• Experience working in Contact Center operations is preferred
• Experience analyzing operational and contractual KPIs is preferred
• Knowledge of Power BI or data analysis tools is preferred

• Meal voucher and/or food allowance
• Life insurance
• Funeral assistance
• Childcare assistance / Assistance for children with disabilities / Babysitter assistance
• Product discounts
• Health insurance
• Dental insurance
• Discounts at gyms and on sports activities
• Educational partnerships with course discounts
• Career development plan
• Remote work / Work from home
• Open to people with disabilities and beneficiaries who have been rehabilitated by the Social Security system