Learning Experience Coordinator

• Coordinate day-to-day logistics and administrative activities for learning, training, leadership development, credentialing, and special learning programs
• Manage complex training calendars, cohort schedules, facilitator availability, learner registrations, workshops, and leadership development events
• Coordinate multiple programs and activities simultaneously, keeping timelines, schedules, and deliverables on track
• Serve as the central point of contact for learners, facilitators, business partners, vendors, and other stakeholders
• Manage learner communications, including invitations, confirmations, reminders, schedule updates, and program information
• Coordinate facilitator schedules, session logistics, meeting arrangements, training materials, and delivery requirements
• Support learner enrollment, registration, attendance tracking, completion records, and program administration
• Maintain accurate learning program records, calendars, documentation, and participant information
• Prepare and distribute learning materials, communications, agendas, and program resources
• Monitor program timelines and follow up on outstanding actions
• Coordinate meetings and events, including scheduling, logistics, participant communications, and follow-up
• Partner with learning, leadership development, training, and business teams to coordinate solutions
• Support vendor coordination and administrative activities related to external learning providers and facilitators
• Use learning management systems, scheduling tools, Microsoft Office, and other administrative platforms
• Conduct quality and accuracy checks on schedules, learner records, communications, and program materials
• Identify scheduling conflicts, operational issues, or missing information and coordinate solutions
• Maintain organized documentation and records according to organizational policies and program requirements
• Support reporting and tracking of participation, attendance, completion, and other operational metrics
• Contribute to process improvements that improve efficiency and the learner experience
• Handle program administration and learner information in accordance with policies, confidentiality requirements, and data privacy standards

• Experience in program coordination, learning operations, training coordination, administrative coordination, project coordination, or a related field
• Experience managing complex calendars and coordinating multiple concurrent programs or events
• Strong organizational and scheduling skills, with excellent attention to detail and follow-through
• Ability to manage competing priorities, deadlines, and high volumes of requests
• Strong written and verbal communication skills
• Advanced English required
• Ability to communicate professionally with learners, facilitators, vendors, and business stakeholders
• Experience supporting training, learning, leadership development, project management, or program operations preferred
• Strong proficiency with scheduling, calendar management, and administrative systems
• Experience working with Microsoft Office or similar productivity tools
• Valid, local legal authorization to work in Mexico at the time of hire
• Must comply with employment exclusivity and conflict-of-interest requirements

• Competitive salary opportunities
• Performance-based bonuses
• Comprehensive benefits
• Ongoing training and development resources
• Work–life balance support
• Wellbeing support
• Growth support