Customer Success Manager – Europe

• Work closely with late-stage prospects and existing customers to help them create fast and impactful value with Weflow
• Own retention and expansion across a portfolio of important accounts
• Drive adoption, renewals, and revenue growth through strong onboarding and deep product adoption
• Ensure seamless onboarding, adoption, retention, and revenue expansion across the customer journey
• Build Weflow's Customer Success function from scratch
• Develop the Customer Success playbook and own commercial results
• Build a strong network across the global RevOps and Sales community
• Collaborate closely with Weflow founders and cross-functional Sales, Product, and Marketing teams

• 2-5+ years in Revenue Operations, Salesforce Administration, Customer Success or Solutions Engineering
• Strong technical acumen with experience in CRM systems, especially Salesforce
• Experience with data integrations and working with RevOps teams
• Proven track record of onboarding and implementations metrics, with urgency around onboarding and implementations
• Curiosity and ability to implement AI to optimize processes within the department
• Data-driven decision-making mindset, translating insights into actionable strategies
• Strong cross-functional collaboration skills with Sales, Product, and Marketing
• Exceptional executive communication and stakeholder management skills
• Experience in Revenue Operations and/or as a Salesforce admin is a plus
• Experience leading implementation teams for highly complex products is a plus
• Experience or deep knowledge of Salesforce data capture, pipeline management, and forecasting is a plus

• Performance-based incentives
• Equity
• Flexible PTO
• Competitive compensation
• Opportunity to work closely with experienced RevOps & GTM leaders
• High-impact position in a customer- and velocity-driven culture
• Internal and external exposure to best-in-class businesses at the forefront of modern AI-driven revenue platforms