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Solutions Manager, German Fluency

About the role

• Lead project teams onboarding new customers
• Manage project stakeholders and understand client requirements
• Lead end-to-end implementations for new customers
• Build customer processes from scratch
• Proactively manage requirements and tasks across multiple onboardings
• Lead, mentor, and train customer training and Q&A sessions
• Collaborate with product and engineering teams on customer requests and product support decisions
• Set expectations with customers
• Successfully onboard customers as quickly as possible
• Continuously improve post-sales processes to accelerate time to value

• 8-10 years of experience implementing or administering a finance / procurement tool
• Prior experience implementing or administering a procurement tool / ERP, including SAP S/4HANA procurement and AP or SAP Ariba Buying / Invoicing
• German fluency required
• Fantastic communication and documentation skills
• Extreme attention to detail and proactive working style
• Very strong data management skills, specifically handling large sets of sensitive customer data in MS Excel
• Ability to push back while maintaining positive relationships
• Comfortable with software configuration
• Technical skills are a plus
• Must be legally authorized to work in Germany

• Diverse and inclusive workspace
• Opportunity to work with influential enterprise clients
• Opportunity to influence the product roadmap
• Mentorship and training responsibilities
• Work remotely from Germany