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Field Service Technician – Electromechanical

About the role

• Install and commission sorting equipment at customer sites
• Perform maintenance and troubleshooting operations
• Train operators and maintenance teams
• Provide technical expertise and advise customers
• Represent TOMRA to customers and contribute to service quality
• Mainly carry out assignments in Brittany and neighboring regions
• Occasionally provide support in other regions of France
• Prepare customer visits from home
• Write service reports
• Update technical documentation
• Provide remote assistance when necessary

• Technical qualification at least equivalent to a two-year post-secondary degree in electrical engineering, industrial maintenance, automation, electronics, or a related field
• Practical experience diagnosing electrical faults and troubleshooting electromechanical systems
• Fluency in French and the ability to communicate effectively in English in a technical and professional environment
• Proven experience in preventive maintenance, fault diagnosis, and repair of industrial equipment in a customer-focused environment
• Experience in field service, maintenance at customer sites, commissioning, installation, or technical field support is a significant advantage
• Good IT skills, particularly with PC systems, networks, and their configuration
• Strong customer service orientation and the ability to build lasting relationships based on trust
• A valid Category B driving licence is essential

• Annual bonus of up to 10%
• Company vehicle with fuel/charging card, also available for personal use
• Family health insurance fully funded by TOMRA
• All travel, accommodation, and travel insurance expenses covered
• Benefits plan including salary continuation and life insurance
• 25 days of paid annual leave plus additional RTT days
• Laptop, mobile phone, tools, personal protective equipment, and workwear provided
• Training and career development opportunities through TOMRA Learn
• Employee share ownership plan on favorable terms
• Loyalty bonus every five years
• Team events and social gatherings
• Home-based position