Business Analyst

• Bridge business and technology teams
• Drive requirement clarity and contribute to successful product delivery
• Gather requirements and create user stories
• Manage stakeholders across business, product, and technology teams
• Create and maintain business and functional requirement artifacts
• Analyze business problems and identify solutions
• Translate requirements into clear and actionable deliverables
• Collaborate with engineering teams on technical concepts, systems integrations, APIs, and application logs
• Work from 3 PM IST to 12 AM IST

• 5+ years of experience in the SaaS industry
• Strong understanding of business analysis fundamentals, including requirement gathering, user story creation, stakeholder management, and Agile delivery practices
• Experience creating and maintaining BRDs, FRDs, process flows, workflow diagrams, mockups, and functional specifications
• Basic technical knowledge of SQL, APIs, application logs, system integrations, and related technology concepts
• Practical experience using AI-powered tools for documentation, research, analysis, and productivity improvements
• Excellent verbal and written communication skills
• Ability to analyze business problems, identify solutions, and translate requirements into clear, actionable deliverables
• Experience working in Agile/Scrum environments
• Familiarity with Azure DevOps, GitHub, Jira, Confluence, Visio, Lucidchart, or similar tools
• Strong analytical, problem-solving, and organizational skills
• Ability to manage multiple stakeholders and priorities in a fast-paced SaaS environment
• Strong knowledge of SQL queries

• Employees can work remotely
• Work from home option due to time of work
• Open, inclusive, and respectful work environment
• Recruitment process adjustments or support available upon request