Automation & Integration Engineer

• Build, maintain, and optimize integrations between ServiceM8, Xero, GoHighLevel, roof-measurement tools, and other business applications
• Develop and manage REST API integrations, webhooks, and automated workflows for reliable two-way system communication
• Implement data validation, conditional logic, duplicate prevention, error handling, synchronization recovery, logging, and automated alerting
• Troubleshoot integration issues and develop workarounds for platform limitations
• Test and monitor integrations for reliability, scalability, and consistency
• Eliminate manual data entry and reduce repetitive administrative work
• Develop and configure automations in the client's Mac-based systems and Claude-powered AI environment
• Capture system knowledge, business logic, implementation decisions, configurations, and troubleshooting information transparently
• Ensure the AI environment learns system operations, integration structures, and issue-resolution procedures
• Use AI-assisted development tools to accelerate implementation and improve workflows
• Connect GoHighLevel with operational, sales, accounting, and roof-measurement systems
• Support lead management, sales follow-up, customer engagement, and operational workflows
• Synchronize customer, lead, quote, and job information accurately
• Support the Office Manager with underlying GoHighLevel integrations without taking over day-to-day platform management
• Collaborate with the Office Manager to understand workflows and identify automation opportunities
• Connect operational, sales, and accounting systems to improve visibility into jobs, quotes, costs, and financial performance
• Assess financial impacts, inefficiencies, costs, productivity, and profitability
• Test failed synchronizations, missing data, duplicate records, and system outages
• Establish monitoring, logging, alerts, and recovery processes
• Continuously improve systems as business requirements evolve
• Document integration logic, workflows, configurations, and troubleshooting procedures
• Explain technical concepts and system behavior in plain English
• Own automations through planning, development, testing, maintenance, and optimization
• Build maintainable systems the company can understand, manage, and expand

• Philippines-based candidate
• Proven hands-on experience building integrations between business applications using REST APIs, webhooks, and automation platforms
• Strong understanding of two-way synchronization, data validation, duplicate prevention, error handling, and recovery mechanisms
• Familiarity with ServiceM8, Xero, or similar field-service management, CRM, and accounting platforms
• Experience working with AI-assisted development tools or AI environments, ideally Claude
• Comfortable developing directly within a client's own systems and documenting technical knowledge as the work progresses
• Strong understanding of business workflows, conditional logic, data structures, and integration troubleshooting
• Ability to interpret basic financial information, including profit-and-loss statements, gross profit, gross margins, job costs, and overheads
• Strong analytical and problem-solving skills
• Excellent communication skills and ability to explain technical solutions in plain English
• Commercially minded approach focused on operational efficiency, customer experience, and profitability
• Ability to work independently while collaborating with business leadership and operational stakeholders
• Proactive, accountable, and detail-oriented approach
• Practical experience with GoHighLevel is nice to have
• Consistent employment history with clear reasons for leaving previous roles
• Genuine interest in a long-term opportunity
• Comfortable building and configuring systems directly within the client's Mac-based environment and Claude-powered AI workspace
• Must comply with intellectual property, confidentiality, account ownership, and work-product restrictions
• Must disclose existing ongoing roles or client work
• Must reflect this engagement on LinkedIn as “Independent Contractor”
• Availability to work Australian business hours, Monday to Friday

• 100% remote work from home
• Long-term, full-time contractor engagement
• Opportunity to grow into a broader business operations role
• Opportunity to contribute to operational and financial performance
• Independent contractor engagement