Junior IT Processing Analyst

• Add or modify routines in electronic file processing and transmission tools to meet business needs and ensure operational integrity
• Execute and monitor routines using processing tools to ensure the defined batch schedule is completed
• Assist in defining the batch schedule based on information contained in routine specifications, ensuring system availability, timeliness, and processing data integrity
• Implement electronic file transmission (EDI) processes by defining the tools and operating procedures to be used, ensuring service delivery
• Execute the operational aspects of projects involving the implementation, integration, disaffiliation, and liquidation of cooperatives to meet business needs
• Implement improvements to processing and electronic file transmission (EDI) processes using automation tools to reduce manual intervention
• Participate in systems projects involving processing workflows or file transmission, assisting with the planning, definition, and implementation of new routines in the production environment
• Handle moderately complex incidents by collaborating with Systems, Business, Support, and Providers teams to ensure the availability, timeliness, and integrity of processing routines and transmitted files
• Record and track the resolution of problems and implementation of improvements to support the continuous improvement of operations
• Compile departmental metrics through queries in processing and electronic file transmission (EDI) tools, and report the department’s indicators to the System
• Add and review technical documentation in the corporate knowledge base to disseminate acquired knowledge

• Currently pursuing a degree in Information Technology or a related field
• Experience with IT Service Management
• Experience with Service Desk operations
• Familiarity with Project Management and IT Governance
• Negotiation skills
• Workload Automation tools
• Electronic File Transmission tools
• Database knowledge
• IT Infrastructure
• ITIL Foundation certification
• Familiarity with Agile methodologies (Kanban)
• Availability to work remotely from 2:00 p.m. to 10:50 p.m.

• 14th and 15th fixed annual salaries
• Profit-sharing plan (according to seniority)
• Health and dental insurance with no co-payment
• Wellness programs through Wellhub (formerly Gympass), including nutrition, psychology, workplace exercise, massage, running group, and local gym access
• Food and meal allowances, with flexible allocation percentages between the food and meal cards and no co-payment
• Extended maternity and paternity leave
• Childcare or nanny allowance for children up to 6 years and 11 months old
• Allowance for children with disabilities, with no age limit
• Life insurance
• Private pension plan with employer contributions of up to 8% of salary
• Sicredi Aprende training platform with a wide range of courses
• 40-hour workweek using a time-banking system
• Remote-work allowance (except for positions that are 100% on-site)