Account Manager – Dutch speaking

• Own and manage a large portfolio of existing Commercial customers
• Retain and grow recurring revenue across the install base
• Understand customer business objectives, use cases, and success criteria
• Identify upsell and cross-sell opportunities
• Serve as the primary commercial contact for accounts
• Build relationships with stakeholders and decision-makers
• Drive account planning and execution strategies
• Lead renewals, pricing discussions, and expansion conversations
• Partner with Customer Success, Solutions Engineering, Support, and cross-functional teams
• Monitor account health and usage signals to prevent churn and mitigate contraction
• Maintain accurate forecasting and pipeline management
• Advise customers with insights, best practices, and a consultative approach

• Fluent in Dutch and English
• 4+ years in a B2B SaaS sales or account management role, with ownership of renewals and expansion revenue
• Ideally, experience working with eCommerce or digital experience platforms
• Experience managing and growing a book of business
• Proven ability to identify and close expansion opportunities within existing accounts
• Strong collaboration skills and ability to engage cross-functional partners
• Ability to manage a high volume of accounts while maintaining attention to detail and prioritisation
• Experience with SaaS, APIs, or developer-focused products (nice to have)
• Familiarity with usage-based or consumption-based business models (nice to have)
• Familiarity with the Dutch and Nordic markets (nice to have)

• Flexible workplace model with autonomy to choose where and when to work
• Remote work option within the specified country, either fully remote or hybrid-remote
• Total Rewards philosophy to compensate and recognize employees for their work