Implementation Analyst

• Assist with mapping and documenting processes.
• Configure the system using technical information provided by clients or internal stakeholders.
• Configure client testing and production environments.
• Validate and deploy extensions developed within the client environment.
• Prepare and conduct training sessions for clients and employees.
• Provide support and guidance to internal and external clients.
• Encourage user engagement with Labsoft's services and products.
• Guide clients in identifying and purchasing required equipment and infrastructure installation services.
• Research, compile, develop, and share up-to-date information with stakeholders.
• Analyze and investigate system issues, failures, and logs.
• Identify and propose implementation process improvements.
• Collaborate with project and cross-functional teams.
• Analyze impacts of system-resource configuration changes.
• Propose and develop initiatives, work plans, and budgets.
• Follow departmental and company methodologies, standards, policies, and procedures.
• Delegate and manage tasks for assistants and interns.
• Perform other implementation and customer-support duties assigned by the supervisor.

• Bachelor's degree in Chemistry, Biology, or a related field.
• Experience working with laboratory routines and processes.
• Intermediate Excel skills.
• Advanced or fluent English.
• Strong data analysis and report-writing skills.
• Strong communication and teamwork skills.
• Good presentation and training skills for user training.
• Proactive and organized.
• Basic knowledge of ISO/I**

• Medical Insurance
• Profit Sharing
• Meal allowance
• Food allowance
• Gympass
• And other benefits