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Safety Analyst

About the role

• Review and process abuse and safety incident reports, particularly those involving potential harm to minors, while following established operational procedures.
• Conduct open-source and in-platform investigations into behavioral abuse and threat actors to identify techniques, context, and impact.
• Support analytic workflows by documenting findings clearly, meeting deadlines, and maintaining a high standard of accuracy and consistency.
• Produce concise written summaries, briefings, and investigative reports for internal and client stakeholders.
• Collaborate with team members, cross-functional partners, and vendor teams to ensure requests are processed efficiently and accurately.
• Contribute to continuous improvement of investigative workflows and knowledge resources.
• Participate in team training sessions, shadowing, and peer review to build professional expertise and investigative capability.

• 1-2 years of experience in trust & safety, behavioral abuse investigations, or related intelligence/research work.
• Familiarity with open-source research (OSINT), social media investigations, or online risk analysis.
• Strong written and verbal communication skills with the ability to present findings clearly and objectively.
• Understanding of online behavioural threats, influence operations, or content-moderation principles preferred.
• Demonstrated ability to manage multiple cases under tight timelines and maintain attention to detail.
• Working knowledge of the intelligence or investigative lifecycle, including data validation and source evaluation.
• Bachelor’s degree in a related field (e.g., International Relations, Criminology, Cybersecurity, or Communications) or equivalent practical experience.
• Hold permanent Australian work rights.