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Field Service Technician – Electromechanics
About the role
• Install and commission sorting equipment at customer sites
• Perform maintenance and troubleshooting operations
• Train operators and maintenance teams
• Provide technical expertise and advise customers
• Represent TOMRA to customers and contribute to service quality
• Carry out assignments primarily in Brittany and neighboring regions
• Occasionally work in other regions of France
• Prepare customer visits from home
• Write service reports
• Update technical documentation
• Provide remote assistance when necessary
• Technical degree at least equivalent to a two-year post-secondary qualification in electrical engineering, industrial maintenance, automation, electronics, or a related field
• Practical experience diagnosing electrical faults and troubleshooting electromechanical systems
• Fluency in French and the ability to communicate effectively in English in a technical and professional environment
• Proven experience in preventive maintenance, fault diagnosis, and repair of industrial equipment in a customer-focused environment
• Good IT skills, particularly with PC systems, networks, and their configuration
• Experience in field service, customer-site maintenance, commissioning, installation, or field technical support is a strong advantage
• Strong customer-service orientation and excellent interpersonal skills
• Valid Category B driving licence required
• Annual bonus of up to 10%
• Company vehicle with fuel/charging card and personal use permitted
• Family health insurance fully covered by TOMRA
• All business travel expenses covered, including accommodation and travel insurance
• Provident benefits plan including salary continuation and life insurance
• 25 days of paid annual leave plus additional RTT days
• Laptop, mobile phone, tools, personal protective equipment, and workwear provided
• Ongoing training and development through TOMRA Learn
• Employee share ownership programme on favorable terms
• Long-service bonus every five years
• Team events and social gatherings