Billing Specialist

• Create, review, and distribute accurate client invoices.
• Manage payment collections and follow up on outstanding balances.
• Receive, track, sort, and apply incoming payments to the appropriate client accounts.
• Maintain accurate client account records and supporting billing documentation.
• Research and resolve payment discrepancies, unapplied payments, and billing questions.
• Communicate professionally with clients regarding invoices, payments, and outstanding balances.
• Provide updates on collections activity and account status when needed.
• Learn and use the firm’s billing, case management, communication, and operational platforms.
• Handle confidential client and financial information with discretion.

• 2+ years of experience in billing, accounts receivable, invoicing, payment processing, or a related role.
• Intermediate or higher English communication skills, both written and spoken.
• Strong attention to detail and accuracy when handling financial records.
• Excellent organizational, time-management, and follow-up skills.
• Ability to work independently, prioritize multiple tasks, and meet deadlines.
• Comfortable learning new software and working across various systems.
• Professional communication skills and a client-service mindset.
• Previous billing or administrative experience within a law firm or professional-services environment.
• Experience with Clio Manage, Lawmatics, or similar legal billing/case-management platforms.
• Working knowledge of Microsoft Excel or Google Sheets.
• Previous experience supporting a U.S.-based remote team.

• Competitive salary
• Ability to work remotely