Associate Manager, Clinical Operations

• Oversee daily line management responsibilities for assigned clinical operations staff
• Provide coaching, development support, resourcing, alignment, training, and professional development
• Collaborate with senior management and executive staff on strategic planning and business development
• Manage induction and orientation programs for new employees
• Maintain staff CVs, training records, position profiles, and experience profiles
• Support local resourcing and project/functional lead allocation activities
• Escalate issues that may affect project deliverables
• Deliver training on WPDs, SOPs, local requirements, and clinical operations topics
• Identify training gaps and contribute to training program development
• Participate in process improvement and development initiatives
• Facilitate the risk-based monitoring approach
• Alert management to quality issues, request QA audits, and support audit responses
• Review CTMS, Preclarus, and Clarity systems to evaluate employee and project metrics, KPIs, and project status
• Evaluate staff work through PAVs, remotely or on-site when applicable
• Manage interviewing, selection, job descriptions, goal setting, performance management, coaching, counseling, and separations
• Review and approve time records, expenses, leave requests, and overtime

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification
• Previous experience comparable to 0 to 5 years
• 1+ year of leadership responsibility
• Knowledge of clinical operations, monitoring modalities, and risk-based monitoring
• Experience with Working Practice Documents (WPDs) and Standard Operating Procedures (SOPs)
• Ability to manage induction/orientation and training programs
• Ability to evaluate employee and project metrics, KPIs, and project status
• Ability to conduct PAVs remotely or on-site when applicable
• Experience with systems such as CTMS, Preclarus, and Clarity
• Ability to manage performance, coaching, mentoring, hiring, corrective action, and terminations
• Ability to review and approve time records, expense reports, leave requests, and overtime
• Frequent domestic and international travel

• Global team environment at Thermo Fisher Scientific
• Collaboration and professional development opportunities
• Exposure to innovation and scientific excellence
• Frequent domestic and international travel