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Scientist II, Field Applications

About the role

• Provide pre-sales and post-sales technical and scientific support to customers
• Deliver product demonstrations and hands-on customer training
• Provide technical consultation and troubleshooting assistance
• Support customers with qPCR technologies and applications
• Assist customers with data analysis, experimental design, and method development
• Adapt technical support and communication to different customer profiles and requirements
• Collaborate closely with sales teams and cross-functional partners to support customers and business objectives
• Build and maintain strong, long-term customer relationships
• Travel regularly to support customers, with willingness to travel 50% or more

• Bachelor’s or Master’s degree in Biotechnology, Biochemistry, Biology, Biomedical Sciences, or a related field
• 2+ years of relevant hands-on laboratory experience
• Hands-on experience with qPCR technologies and applications
• Experience with data analysis, experimental design, and method development
• Strong analytical and troubleshooting skills
• Knowledge of relevant industry standards, regulations, and best practices
• Proficiency in Microsoft Office and relevant scientific software
• Clear scientific and technical communication and presentation skills
• Ability to adapt to different customer profiles and needs
• Ability to work independently and collaborate effectively across teams
• Good commercial insight and attitude
• Effective organization, prioritization, and time management skills
• Adaptability and willingness to learn
• Fluent French and professional proficiency in written and spoken English
• Valid driver's license
• Willingness to travel 50%–75% or more
• Experience with dPCR technologies and applications is a plus
• Experience in technical training, customer support, or troubleshooting is a plus
• Additional relevant certifications are a plus

• Annual incentive plan bonus
• Healthcare
• Range of employee benefits
• Career and development prospects
• Exciting company culture emphasizing integrity, intensity, involvement, and innovation