Contract Trainer for Operations Management, Data & AI

• Responsible for participants’ learning outcomes and motivation
• Guide and support learners as a coach within the flipped-classroom model
• Encourage active engagement with learning content and its practical application
• Facilitate discussion of learning outcomes through innovative formats
• Create a positive learning and working environment
• Support learners with the individual completion of assignments as part of project work
• Assess project work
• Support the further development and enhancement of the product
• Teach remotely from a home office

• At least two years of professional experience in Operations Management
• Excellent command of German, the training language (C2 level)
• Degree, vocational qualification, or comparable qualification in Business, Business Administration, Operations Management, or a related field
• Solid hands-on experience in Operations Management, operational management and control, and the data-driven analysis and optimization of business processes
• Proficiency in Jira, Microsoft Office—especially Excel and PowerPoint—Power BI, Microsoft Dynamics, and/or Gamma
• Extensive experience in day-to-day operational management
• Ability to prioritize based on available data and make decisions under time pressure
• Professional handling of incomplete data and escalation situations
• Practical use of generative AI tools such as ChatGPT, Claude, or comparable applications
• Understanding of the opportunities and limitations of using AI in operational contexts, as well as fundamental legal and ethical considerations
• Applicants must include an overview of projects in which AI tools were used in Operations Management
• Experience analyzing and optimizing operational processes and performance using KPI systems, root cause analysis, and systems thinking
• Practical experience leading and developing teams in data-driven environments
• Experience using KPIs in performance management and in feedback and development discussions
• Professional approach to managing conflict and resistance
• Experience in resource management and ensuring operational stability
• Experience in forecasting, scenario planning, data-driven capacity planning, and risk management
• Ability to evaluate courses of action and make make-or-automate decisions
• Preferred: Several years of experience as an online trainer in adult education
• Preferred: Comprehensive range of methods and tools in training methodology and instructional design
• Preferred: Experience applying innovative methods to actively engage learners
• Preferred: A new-work mindset and enthusiasm for experimenting with new learning technologies
• Preferred: Excellent communication skills and enjoyment of working as part of a team

• Flexible home-based work
• Remote work with Microsoft 365 and Copilot
• Innovative working environment
• Comprehensive onboarding
• Discount on obtaining the AEVO trainer qualification
• Active exchange among trainers
• Digital networking event
• Long-term contract security
• Structured advance planning period of three to nine months
• Skills-based, fair, and reliable assignment planning
• Friendly and welcoming working environment
• Individual opportunities to develop your potential
• High degree of autonomy