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Quality Assurance Specialist – Credentialing

About the role

• Audit samples of credential reviews completed by Operations teams and outside vendors
• Verify healthcare professionals’ credentials were validated correctly and entered accurately into systems
• Write weekly reports on recurring errors and trends by credential type and reviewer
• Help managers and team leads interpret team performance and guide coaching conversations
• Provide regional Credentialing Leads with insights and recommend process and training improvements
• Assist with training new hires
• Handle occasional special projects and time-sensitive audit requests

• 2 years of experience in a similar role
• Proven ability to plan, conduct, and document quality audits
• Fluency in English, written and spoken
• Sharp attention to detail and ability to spot patterns in data
• Comfort working in Microsoft Excel or Google Sheets
• Strong communication skills
• Familiarity with healthcare or technology industry environments is a plus
• Legally permitted to work in Poland

• Opportunities for career development
• Additional vacation days
• Modern office in Warsaw’s Powiśle district with Vistula River views, recreational facilities, and nearby restaurants
• Private medical package
• Sports card
• Life and accident insurance
• Bonus offered (amount not specified)