YOUR NEXT CHAPTER
Senior Accountant, Loyalty Accounting
About the role
• Manage recurring accounting and reconciliations for a hospitality loyalty program, including points earned, redeemed, expired and purchased, loyalty-related cash disbursements, billing information and regular financial reporting
• Coordinate with finance and relevant external specialists as needed
• Prepare and post month-end journal entries for loyalty points earned, redeemed, expired and purchased
• Reconcile loyalty-related general ledger accounts, cash disbursements and supporting activity
• Prepare monthly franchise loyalty billing information and verify amounts used for invoices
• Develop quarterly loyalty reporting and analysis for finance, asset management and business stakeholders
• Assist with periodic loyalty-obligation valuation inputs and coordinate with a third-party actuary, with onshore manager oversight
• Investigate variances and prepare supporting schedules for balance sheet accounts and reporting
• Support Marketing and Loyalty leaders with accounting questions, forecasts, audits and controls
• Identify opportunities to improve reporting accuracy, documentation and month-end routines
• Maintain an email inbox monitored daily and respond to hotel-owner questions about missed redemptions and incorrectly reimbursed reservations
• Maintain and update Smartsheet forms for new hotels and program changes
• Maintain a monthly reconciliation of total points outstanding within the loyalty program and all program systems
• At least 2 years of staff accounting or general accounting experience
• Experience with month-end journal entries, general ledger analysis, account reconciliations and financial reporting
• Working knowledge of U.S. GAAP
• Proficiency in Excel and accounting systems
• Strong analytical, organizational and stakeholder communication skills
• Nice to have: Bachelor's degree in Accounting, Finance or a related field
• Nice to have: Loyalty or rewards-program accounting, marketing-program accounting, deferred obligations or redemption liabilities
• Nice to have: Exposure to actuarial valuations or third-party valuation inputs and related accounting
• Nice to have: Hospitality accounting, consolidated reporting, budgeting or forecasting experience
• Work from home
• U.S. corporate holiday calendar