Sales & Account Manager – International Logistics Background

• Acquire new clients and manage existing accounts
• Quote domestic and international air shipments, primarily export and some import
• Access proprietary pricing systems across multiple platforms
• Apply markup percentages as instructed by management
• Gather trucking, airline, and transfer costs for export shipments
• Contact overseas agents and partners for international pricing quotes
• Compile complete pricing packages and send quotes to customers
• Follow up with customers on submitted quotes
• Coordinate with the operations team after customers accept quotes and book shipments
• Handle primarily air freight pricing with minimal ocean freight
• Communicate with carriers to verify availability and pricing in specific regions
• Work with airlines such as American Airlines in Atlanta or Miami for shipment routing

• Exceptional spoken and written English
• Neutral or very minimal accent
• Polished, professional phone presence
• Proven sales experience
• Proven appointment-setting and lead-conversion experience
• Experience handling inbound and outbound calls
• Experience following up and nurturing leads
• Comfortable making outbound sales calls
• Strong closing ability
• Highly proactive and accountable
• Able to work independently without constantly waiting for instructions
• Customer service experience
• CRM experience
• Experience working toward measurable sales and conversion KPIs
• Specialized freight forwarding background with experience in quoting domestic and international air shipments (export and import)
• Experience working with a 3PL or freight forwarding company in the U.S.
• Stable and high-speed internet connection, preferably 25 MBPS or higher, with backup
• Own PC/laptop with 8GB RAM and specified processor, operating system, storage, browsers, and security software requirements
• Headset/earphone with noise cancellation and webcam at 720p or higher
• Designated, quiet, and well-organized workspace
• Ability to learn and work within Zenoti and additional CRM/communications systems

• Permanent remote work setup
• Competitive starting rate paid in USD
• Internet Allowance
• HMO Insurance
• Retirement Fund
• Paid US holidays
• Paid Vacation and Sick Leaves