Aurelian

Aurelian is a company that provides AI-powered conversational automation specifically designed to handle non-emergency calls for public safety dispatch centers. By automating these calls, Aurelian allows telecommunicators to focus on emergencies, improving efficiency and reducing burnout. Their technology supports real-time interactions, collects necessary information from callers, and routes or resolves issues instantly across various communication channels, including phone, texting, and web-chat.